Workers, tradespersons or operatives may look the part
and be either male or female, but beware of bogus callers.
Whilst Newham Homes is being reintegrated into the
Council, to save on costs, we will be using both Newham Homes and
Newham Council branding at the same time. Someone may still be sent
to your home wearing a Newham Homes uniform or driving a Newham
Homes van. However, all ID cards with Newham Homes branding have
now been withdrawn. This means someone sent to carry out repairs on
your home or a caretaker in your block will now have a Newham
Council branded ID card. These cards must always be produced on
request and staff must tell you their name if you ask them. If
someone visits your property with a Newham Homes ID card, or if you
are unsure about any visitor saying they are from the council, call
0800 328 1413 to check their
identity.
Top tips to avoid being a victim of a bogus
caller:
- think before you open the door - use the chain and spy hole or
look out of the window to see whether you recognise the person who
is there
- ask callers for proof of identity
- beware of callers who attempt to distract you by encouraging
you to leave your home.
Reporting a bogus caller
If you think a bogus caller
has visited or is in your home, dial 999 immediately. If you
have information about bogus callers or would like to discuss the
problem further, contact your local Police Safer Neighbourhood Team
on 0800 731 3300.
With the exception of emergency situations, all visits are made by
appointment only. If you are in ANY doubt, do not let the person in
until you are satisfied who they are. If you suspect that you have
been visited by a bogus worker you should immediately notify the
Police on 999.