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Our Commitment to Customer Care

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Our vision is to deliver excellent services and modern homes in safe and inclusive communities, and become an employwer of choice.
The standard of service that you can expect to receive from us is outlined in our Service Standards leaflet. We will monitor our performance on a regular basis and we will aim to exceed the standards and targets laid down.

If you feel that the service you have received falls short of these standards, please let us know so that we can made amends. If we do better than you expect, please let us know that so that we know what is working well.

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London Borough of NewhamNewham Dockside1000 Dockside RoadLondon, E16 2QUTelephone 020 8430 2000
  • Directgov website - opens new window
  • Newham.Com website - opens new window
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