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Newham Network Telecare Services

Newham Network Telecare Services are fully accredited under Telecare Services Association (TSA) for our services under the 2009 Code of Practice across 9 different areas, including referral, service user profiling, Telecare Plan, Service tailoring, installation, monitoring, response, re-evaluation and a European Social Alarm Technical standard.


Our aim is to cater for all, and the service is open to everyone. The service can be offered to anyone, regardless of the tenure of your property e.g. owner occupiers, leaseholders, council tenants. We currently provide a service to residents in Newham and as well as the surrounding areas.


We offer different levels of service to meet your individual needs:

  • a 24-hour alarm monitoring service for basic and advanced Telecare sensors
  • a 24-hour emergency response service
  • a tailored service specifically for residents of sheltered and supported housing, such as a courtesy calling service via the alarm system or personal morning visiting service
  • a client profiling service, identifying areas of risk and the recommended appropriate Telecare sensors
  • installation of the basic Telecare package.
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